A- A+

Exploring the Pros and Cons of In-Person, Hybrid + Remote Work in DSM

Workplace Models

July 19, 2023

Greater Des Moines (DSM) continues to thrive as a center for small businesses and large corporations alike. However, many companies are grappling with whether in-person, hybrid or remote work holds the key to efficient and profitable practices.

There are certainly a lot of opinions on this matter. So, let’s explore the pros and cons of each model, alongside how contributors to DSM businesses are approaching the situation.


There have been some shifts in working practices since the COVID-19 pandemic began. Nevertheless, Des Moines’ city management confirmed they’re not giving up on office workers, remaining committed to ensuring the Downtown Des Moines (DSM) area is still a place where in-person businesses thrive alongside being an entertainment hub. However, it’s still vital for businesses to gain a good understanding of the respective pros and cons of in-person operations.

Pros of In-Person Work

Perhaps the primary pros of in-person work are those associated with having greater influence over company culture. This is important, as a positive workplace culture can directly impact productivity, innovation and retention. When businesses are committed to boosting employee health, demonstrating organizational transparency and providing employee rewards, the growth outcomes can be considerable. In-person working can be a more practical space for culture to thrive.

Cons of In-Person Work

The key cons of in-person work are related to inflexibility. Requiring all employees to work in a physical office environment can seem indicative of business leaders' ignorance of employees' individual best working methods. Not to mention that in-person working has a reputation for being contrary to accessibility and inclusivity standards, particularly for those living with mobility challenges.


Remote work became more of a feature during COVID-19 out of a necessity for social distancing. However, some DSM businesses have recognized that a return to the office isn’t strictly necessary. VGM Group Inc. and Principal have both maintained work-from-home practices, rather than footing the expense of leasing buildings. For businesses considering doing likewise, there are some key advantages and drawbacks to consider.

Pros of Remote Work

Remote work largely eliminates overheads related to renting physical office space, which can bolster a healthy bottom line. Some workers also feel they’re more productive when they’re able to work in an environment they’re most comfortable. Not to mention that remote-based work means businesses have access to a truly global talent pool.

Cons of Remote Work

There are some relatively well-known cons to remote work, including less influence over employees’ day-to-day actions and disrupted colleague connections. However, there are also surprising health risks associated with working from home. Blurring the line between work and home may exacerbate workplace stress, resulting in burnout. The isolation of remote work may also contribute to feelings of depression and anxiety. This both impacts worker well-being and may influence absenteeism or turnover.


Hybrid operations tend to be considered a best-of-both-worlds option between remote and in-person work. In DSM, some enterprises — such as insurance company F&G — are embracing the potential of giving employees a little more freedom to choose their environment and schedules. There are certainly gains to be found here, though they can be dependent on execution. Effectively managing a hybrid workplace or business relies on effective communication, good delegation skills and ensuring employees feel valued both in and out of the physical office.

Pros of Hybrid Work

Hybrid operations gain a lot of the advantages of remote and in-person operations. Employees tend to appreciate the sense of flexibility they have in their surroundings and practices, while also maintaining strong collaborations with colleagues in the office. Hybrid can also be a great contributor to employees’ work-life balance, as they can arrange their schedules and movements around family duties.

Cons of Hybrid Work

Perhaps the most prevalent con of hybrid work is that it requires some solid organization to get right. If businesses require a certain number of people to be in the office at any given time and most want to work from home, conflicts may well arise between colleagues. There’s also a need for agile communications protocols to be in place to ensure everyone is on the same page for projects no matter where they’re working.

Following COVID-19, DSM businesses have been exploring the potential of in-person, hybrid and remote operations. In-person working can certainly support a good company culture. However, both remote and hybrid options feature the kind of flexibility that empowers all stakeholders to thrive.

However, it’s important to recognize that general pros and cons can’t be the only considerations. Each business is different, with a range of needs that leaders should tailor their operations toward. Take the time to consider how each approach could impact your company and perhaps gain the insight of workers before making decisions.

Looking for tools to help grow your startup or small business? Visit the Small Business Resources Hub to find the information you need.

Sam Bowman

Sam Bowman writes about people, tech, wellness and how they merge. He enjoys getting to utilize the internet for community without actually having to leave his house. In his spare time he likes running, reading and combining the two in a run to his local bookstore.