Firm Joins Network of Companies Providing Applications and Solutions that Complement Blackbaud Products
CDS Global, a leading provider of end-to-end business process outsourcing for nonprofits and higher education institutions, today announced that the company has joined the Blackbaud Partner Network as a Blackbaud Technology Partner. With this partnership, CDS Global joins a network of companies that provide applications and solutions that extend Blackbaud (NASDAQ: BLKB) product functionality in new ways.
The suite of services offered by CDS Global includes donation processing with automated data capture and acknowledgements, printing and direct mail, call center and online supporter care, and end-to-end eCommerce and fulfillment, all of which will be made available on the Blackbaud Partner Marketplace™, the world’s first online marketplace dedicated to the nonprofit, charitable giving and education communities, featuring products that extend and enhance Blackbaud solutions.
“The solutions that CDS Global brings to the table will be valuable to customers looking to understand and engage their supporters across multiple channels,” said Chris Clinton, vice president, global channels and partner ecosystem at Blackbaud. “Their services will allow our customers to merge their online data with supporter information from offline channels for a complete 360-degree view of constituents.”
The partnership allows CDS Global to leverage Blackbaud’s Raiser’s Edge™, Blackbaud CRM™ and Luminate CRM™, among other products, to enable more nonprofits to create seamless interactions with their supporters by giving them more control over the back-end processes that drive the donor experience. CDS Global’s services automate many of the tedious, time-consuming and manual tasks that can slow down an organization’s operations, allowing nonprofit clients to devote more time and resources to their programs and missions.
“We have served clients like The American Red Cross, The Salvation Army and Operation Smile Canada for many years, providing comprehensive donations processing, direct mail and care solutions while capturing and integrating offline data back into their Blackbaud donor databases,” said Debra Janssen, president and CEO of CDS Global. “We are thrilled to be formalizing our partnership with Blackbaud, making it even easier for nonprofits we jointly serve to track and manage donors throughout their life cycles.”
Click here to learn more about CDS Global’s solutions for nonprofits.
The Blackbaud Partner Network is a group of leading technology and services firms providing nonprofits with the solutions, applications and strategies they need to make a difference in their local communities and worldwide. Learn more about Blackbaud’s Technology Partner program here.
The Blackbaud Partner Marketplace is the world’s first marketplace dedicated to the nonprofit community with products that extend and enhance Blackbaud solutions. To learn more, visit the Blackbaud Partner Marketplace.
About CDS Global
CDS Global is the leading provider of end-to-end business process outsourcing, managing 182 million consumers for more than 1,173 brands across industries, including media, nonprofits, utilities and consumer products. With more than 40 years of expertise and 16 locations worldwide, CDS Global powers elite operations with data-driven solutions. These solutions connect organizations with their customers, subscribers and donors by creating meaningful and seamless interactions. The company heavily invests in technology and is backed by nearly 130 years of stability and vision from Hearst Corporation.
From order management and payment processing to customer service and business intelligence, CDS Global simplifies operations to make businesses more efficient and cost-effective. This allows organizations to focus on what is most important to them: their businesses, their missions and their success.
Join CDS Global on LinkedIn, Facebook and Twitter.
Serving the nonprofit and education sectors for 30 years, Blackbaud (NASDAQ: BLKB) combines technology and expertise to help organizations achieve their missions. Blackbaud works with more than 28,000 customers in over 60 countries that support higher education, healthcare, human services, arts and culture, faith, the environment, independent K-12 education, animal welfare and other charitable causes. The company offers a full spectrum of cloud-based and on-premise software solutions and related services for organizations of all sizes including: fundraising, eMarketing, advocacy, constituent relationship management (CRM), financial management, payment services, analytics and vertical-specific solutions. Using Blackbaud technology, these organizations raise more than $100 billion each year. Recognized as a top company by Forbes, InformationWeek, and Software Magazine and honored by Best Places to Work, Blackbaud is headquartered in Charleston, South Carolina and has operations in the United States, Australia, Canada, the Netherlands and the United Kingdom. For more information, visit Blackbaud’s website.