DSM Employment Ready with Russell Jensen

Russell Jensen, president of Jensen Consulting, discusses emotional intelligence, or emotional quotient (EQ), in the latest episode of the DSM Employment Ready podcast. For the last 25 years, Russell has worked with CEOs and emerging leaders to become more effective in their roles. He uses a leadership model that focuses on balancing results with building relationships. Emotional intelligence is self-awareness combined with social awareness. Emotional intelligence matters because the people who understand people always win. Russell explains how when emotional intelligence is lacking or underdeveloped, you can learn to communicate better and empathize.

EQ Behaviors

EQ Applied: The Real-World Guide to Emotional Intelligence by Justin Bariso is mentioned by Russell in the podcast. The book reviews 13 behaviors that demonstrate emotional intelligence in the real world:

1.     You think about feelings.

2.     You pause.

3.     You strive to control your thoughts.

4.     You’re open to criticism.

5.     You demonstrate authenticity.

6.     You demonstrate empathy.

7.     You praise others.

8.     You give helpful feedback.

9.     You apologize

10.   You forgive.

11.   You keep your commitments.

12.  You help others.

13.  You protect yourself from emotional sabotage.

 

EQ Strategies

Russell also lists the four EQ strategies to help develop your emotional intelligence:

1.     Reflection

2.     Hit the Pause Button

3.     Find Someone to Hold You Accountable

4.     Serve Others

Listen to the entire podcast:  DSM Employment Ready Podcast — Russell Jensen

The DSM Employment Ready podcast is brought to you by the Greater Des Moines Partnership. The podcast features insight into employment in Greater Des Moines (DSM) during the COVID-19 crisis. To listen to more Partnership podcasts, click here.

The DSM Employment Ready podcast series has concluded. For more talent development information and conversations, visit the Future Ready DSM podcast.